Privacy Policy
Last updated: November 10, 2024
This Privacy Policy describes how Try Nova Nutra ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, whether a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you consent to the practices described below. If you do not agree, please discontinue using the Site and Services.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with an updated “Last updated” date.
How We Collect and Use Your Personal Information
To provide and improve the Services, we collect personal information about you from various sources. The type of information collected depends on how you interact with us.
In addition to the specific uses described below, we may use personal information to communicate with you, enhance the Services, comply with legal obligations, enforce our terms, and protect the Site and its users.
Personal Information We Collect
Information You Provide Directly
You may provide information directly when using the Services, such as:
Contact details: name, email, shipping address, billing address, phone number
Order details: product details, payment confirmation, delivery information
Account information: username, password, security details
Customer support communications: messages or attachments you send us
Some features may require certain information to function. Declining to provide that information may limit use of those features.
Information Automatically Collected (Usage Data)
We may automatically collect information about how you interact with the Services using cookies and similar technologies, including:
Device details
Browser type
IP address
Pages visited
Time spent on the Site
Shopping behavior
Network connection data
Information From Third Parties
We may receive information about you from third-party partners, including:
E-commerce providers
Payment processors
Analytics and marketing tools
Shipping and fulfillment providers
All such information is treated according to this Privacy Policy.
How We Use Your Personal Information
1. Providing Products and Services
We use your information to:
Process and fulfill orders
Manage your account
Handle returns and exchanges
Communicate updates about orders
Arrange shipping and delivery
Offer personalized features or recommendations
2. Marketing and Advertising
We may use personal information to:
Send marketing emails or promotions (only if you opt in)
Tailor advertising on the Site or third-party platforms
Improve product suggestions and shopping experience
You may opt out of promotional emails at any time.
3. Security and Fraud Prevention
Personal information may be used to:
Detect and prevent fraudulent or unauthorized activity
Protect the integrity of the Site and Services
4. Service Improvement and Communication
We use your information to:
Provide customer support
Improve our website and user experience
Respond to inquiries
Cookies
We use cookies to:
Operate and improve our Site
Remember user preferences
Analyze traffic and usage
Enhance user experience
Assist with marketing and advertising
Most browsers allow you to block or delete cookies. However, disabling cookies may affect some functionality of the Site.
The Site also recognizes Global Privacy Control (GPC) signals for certain opt-out preferences.
How We Disclose Personal Information
We may disclose your information to:
Service providers such as IT, hosting, analytics, customer support, fulfillment, payment processors
Marketing and advertising partners
Affiliates within our business operations
Third parties with your consent
Legal authorities when required by law
Business transfer entities in case of merger or restructuring
We do not disclose sensitive personal information without consent and do not use it for inferring characteristics.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies independently.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information about children. If you believe a child has provided us information, contact us to request deletion.
Security and Data Retention
While no system is completely secure, we implement industry-standard measures to safeguard your information.
We retain personal information only as long as necessary to:
Provide the Services
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce policies
Your Rights
Depending on your location, you may have the following rights:
Right to Access or Know
Right to Delete
Right to Correct
Right to Portability
Right to Restrict Processing
Right to Withdraw Consent
Right to Appeal
Right to manage email preferences
We may need to verify your identity before processing a request.
Authorized agents may submit requests on your behalf with proper documentation.
We do not discriminate against users for exercising privacy rights.
Complaints
If you believe your data was mishandled, you may contact us using the details below. Depending on your jurisdiction, you may also have the right to lodge a complaint with a data protection authority.
International Users
Your personal information may be stored, processed, and transferred outside your home country. When transferring data, we use legally recognized safeguards such as Standard Contractual Clauses or equivalent protections.
Contact
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: brandoncutajar1@hotmail.com